About Hartwig Care

High-Quality Home Care Services

Hartwig Care, established in 1999, is a leading home care provider based in London offering both local authority and private care support. Our mission is to support you and your loved ones in every possible way, fostering independence while ensuring the highest quality of care. Whether you’ve never received care or need a little extra help, Hartwig are here to support.

Since our inception in 1999, Hartwig Care has provided a comprehensive range of services designed to help our service users live comfortably and independently in their own homes.

Our services include personal care, domestic assistance, live-in care, overnight care, respite care, companionship, convalescence, and palliative care. With our extensive experience, we tailor our services to meet the individual needs of each service users. Our team assists with personal hygiene, meal preparation, shopping, and even social outings, like enjoying a coffee in town.

For service users, we consider you part of our family, working closely with you to ensure you remain at the heart of your care decisions. We are committed to recognising and valuing everyone’s unique needs and preferences, empowering you to stay in control of your care journey. We take pride in our commitment to service excellence, aiming for our service users and their families to confidently recommend us.

Looking For Care In Your Home? Contact us

Our People

The strength of Hartwig Care lies in our dedicated team of experienced care professionals. Each team member is passionate about providing meaningful and valuable care, going beyond the basics to ensure quality in all we do. We rigorously vet all our care workers before they join us, prioritising the safety and well-being of our service users. At Hartwig Care, we are committed to matching you with a care worker who is the right fit for your needs.

Our care workers are fully vetted before joining the team and provide expert training, no matter their previous professional experience. We believe this is essential to ensure all colleagues meet the Hartwig golden standards. We take no shortcuts when it comes to care; the safety of our service users is of paramount concern to Hartwig Care, so we will work hard to make sure you have a care worker right for you.

Our Mission

To deliver exceptional and personalised care to our service users; enhancing their quality of life, independence, and dignity.

Our Objective

To deliver high-quality care that empowers our service users to maintain their independence and dignity while residing in their own homes.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

Transparency and legal compliance in the management of our activities and services.

Empower

Ensuring the confidentiality of our clients’ and users’ personal data.

Safety

Prioritising the Health and Safety of our staff and service users.

Efficiency

Contributing to provision of an efficient but high quality service.

Environment

Encouraging respect for and the preservation of the environment.

Social Values

Hartwig Care Services awarded mark of distinction for investing in local communities

  • Hartwig Care Services has received external recognition for investing in local communities
  • The achievement of Social Value Quality Mark Level 1 recognises the organisation’s commitment to skills development, job creation and the wellbeing of local people.
  • It shows we are aligned with the local authority’s values and vision to create fair, inclusive communities in which everyone has a chance to succeed.
  • The work we are doing to train care workers will help raise standards in the sector and address the skills gap.

“We aim to create the highest quality of life for all – this extends beyond the people we care for to the local communities we operate in. We’re delighted this commitment has been acknowledged through the Social Value Quality Mark. Through our pledges, we will support local communities to be successful, inclusive and to provide opportunities for all.”

About the Social Value Quality Mark
  • The Social Value Quality Mark recognises distinction in values-led business that benefits customers, communities and the planet. It is one of the most rigorously tested standards of its kind in the UK.
  • Hartwig will now seek to move onwards and upwards to Level 2 accreditation.

Contact us

Speak to your local team to talk through your needs and options.

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