End of Life Care

Providing high-quality, specialised care that is fully customised to your unique needs.

At Hartwig Care, we understand how difficult it can be to cope with a life-limiting illness or condition.

End of Life Care (also known as palliative care) provides treatment and manages pain and other physical symptoms resulting from a terminal and/or complex illness.

With a complex and terminal illness, symptoms may need to be controlled and managed where possible. We are usually asked to become involved at an early stage to help with medication and practical help, sometimes also helping with getting out and about, while health still permits this or to live life well in the home. This is a very emotional time for all involved and we understand that. That’s why we spend extra time getting to know you and your loved ones.

Why choose End of Life Care

Comfort and Familiarity of Home

Being in a familiar environment during end-of-life care offers significant emotional comfort. Surrounded by personal belongings, pets, family, and memories, individuals often feel more at ease, which can help reduce anxiety and distress in their final days.

Personalised, One-to-One Support

End-of-life care at home ensures dedicated, tailored care that focuses solely on the individual’s needs and wishes. Unlike shared settings, carers provide uninterrupted support, helping to manage symptoms, pain, and emotional well-being with compassion and dignity.

Greater Privacy and Dignity

Home care allows individuals to pass away in a private, peaceful setting, rather than in a communal or clinical space. This enhances dignity and allows for more intimate moments with loved ones without the interruptions often found in care homes or hospitals.

Time with Family and Loved Ones

Home-based care makes it easier for family and friends to spend meaningful time together without strict visiting hours. Loved ones can be present, involved, and supported throughout the process, creating a more personal and connected experience.

Emotional and Practical Support for Families

Specialist end-of-life carers not only care for the individual but also support family members, offering guidance, reassurance, and respite. This holistic approach helps families feel more in control and less alone during a deeply emotional time.

Emotional and Practical Support for Families

End-of-life care at home respects the person’s values, preferences, cultural or religious practices, and choices about how they wish to spend their remaining time. This level of personalisation is harder to achieve in institutional settings.

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How a carer can help

At Hartwig Care, our Care Assistants can carry out a number of different activities when they visit you from sharing a cup of tea with loved ones to medication and complex care; we are here to help.

  1. Regular companionship care
  2. No need to accommodate a live-in carer
  3. Flexibility of service, subject to availability you can increase service to meet ad hoc or permanent needs.
  4. For no charge you can decrease calls with just 24 hours’ notice
  5. Small team of care assistants who will get to know your loved ones
  6. Potential to spot changes in health enabling quick action to aid diagnosis
  7. Provide emotional and practical support to loves ones
  8. Stay safe and happy in an environment you know; your home

More information and FAQs

End-of-life care at home provides compassionate, specialist support for individuals in the final stages of life. It focuses on comfort, dignity, pain management, and emotional well-being, allowing people to spend their remaining time in a familiar and peaceful environment.

End-of-life care is delivered by trained carers and may also involve support from district nurses, palliative care teams, and GPs. Our carers are experienced in managing physical symptoms, offering emotional support, and ensuring comfort around the clock.

Support includes personal care (such as washing and dressing), medication management, symptom relief, emotional support, and help with mobility or positioning. Carers also provide companionship and practical help for the family, ensuring a calm, respectful environment.

We understand the urgency of end-of-life care and aim to put support in place as quickly as possible – often within 24 to 48 hours. Our team will assess your needs promptly and create a care plan tailored to your wishes and circumstances.

Our carers provide reassurance, practical help, and emotional support to family members during a difficult time. We aim to reduce the pressure on loved ones, allowing them to focus on being present and saying goodbye in a meaningful, peaceful way.

Care stories

When I was discharged from the hospital after my operation in September last year, I began receiving twice-daily care from Hartwig Care (morning and evening), and they have been wonderful for me. They help me take a shower, get dressed, make my bed, and prepare my food. They always assist with whatever I need. They make me feel happy. They are incredibly helpful, and I love them for it.

Esther O – Service User

The carers always make me laugh. If I'm feeling down, they are there to help me through it. They talk to me and lift my spirits when I'm upset. They provide the companionship that most people in my position yearn for. While I have family, it's important to have someone outside the family, and they provide that, along with washing me or making me a cup of tea, which is lovely.

Jen H – Service User

I have been with Hartwig Care for about 6-7 years. The care package I receive includes personal care, helping me change and get ready for the night. My carers also assist me with shopping. My carers are wonderful. They are caring, considerate, and make me laugh.

Irene E – Service User

How it works

1

Speak to our team

Contact our team to talk through your needs and options.

2

A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

3

Get the care you need

Your personal care plan will be delivered by our care specialists.

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Contact us

Speak to your local team to talk through your needs and options.

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